Chemical Delivery & Returns

Chemical Products

We are currently unable to ship chemical products. However, we offer local delivery to customers located in the Rochester area. FREE Local Delivery on select orders, depending on order total and proximity to our retail location. We are also unable to accept returns on most chemical products.

Orders can also be placed online and picked up at our retail store at anytime. Call ahead to check on order status, or wait until a email or text notification is sent saying your order is ready for pick up.

Thank you for your understanding.

Paul William

Jacuzzi Rochester's Service Center exceeded my expectations! When my hot tub needed repairs, their team acted swiftly and professionally. They diagnosed the issue quickly, used genuine Jacuzzi parts for the fix, and even provided valuable maintenance tips. Highly recommend!

Shannon Tellfar

You guys are a lifesaver! When the temperature sensor in my swim spa needed servicing, I turned to their expert team for help. They promptly identified the issue, skillfully replaced the sensor, and ensured my swim spa was back to optimal performance. Their professionalism and expertise saved me from a headache, and I can't thank them enough. Its nice shopping local!