J-Mood
Jacuzzi® Mood, affordable, premium hydrotherapy everyone can enjoy.
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Hot Tub Delivery Guide
Following placing an order for a Jacuzzi hot tub or swim spa, a sales representative will contact you within one business day to go over details and additional information.
FREE Delivery Includes:
- Delivery to a clear, obstruction-free location with 3 delivery personnel.
- Installation of the cover.
- Installation of the cover lifter.
- Assembly and installation of steps, handrails, and other purchased accessories.
- Dry spa operation and water care instructions.
- Free Delivery is available within a 30-mile radius of our retail store.
FREE Delivery Does NOT Include:
- Electrical work and materials required to bring power to the hot tub location.
- Filling the hot tub with water.
- Leveling the hot tub (the hot tub location must be level before delivery).
Delivery Items That Incur Additional Fees:
- Delivery to difficult-to-access locations. For Example, fence removal, tall decks, over retaining walls, etc.
- Moving the tub up or down steps (limited to 5 steps)
- Most Indoor deliveries.
- Use of a crane, material handler, forklift, or other mechanical equipment.
Please note that the estimated delivery times for in-stock hot tubs and swim spas are usually 1-2 weeks, although this timeframe is subject to change without prior notice. For all special order spas, please allow 6-8 weeks from order date.
Once an order for our custom hot tubs is placed, it is final and cannot be canceled, returned, or refunded. In the rare event of a canceled order, a restocking fee may be applicable.
